Analytics Processing Delay

Incident Report for Ocrolus

Resolved

All affected books have been re-processed and book.analytics_v2.generated webhook notifications have been sent.

Posted Apr 03, 2024 - 02:35 EDT

Monitoring

Since roughly 1:30 PM on Sunday March 31st, we experienced delayed processing for some book analytics. We have identified a potential root cause and deployed a software update to correct the issue.

We are now reprocessing the backlog for enriching transactions and the relevant webhook notifications will be sent for the affected books shortly.

Posted Mar 31, 2024 - 13:30 EDT

This incident affected: API (Ocrolus API).