All Systems Operational

Uptime over the past 90 days. View historical uptime.
Ocrolus API Operational
Document Processing Operational
Dashboard Operational
Analytics Operational
Detect Operational
Income Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 6, 2026

Encompass (ICE) Service Disruption Impacting Ocrolus Services
Resolved - ICE has resolved the issue impacting Encompass/EPC services. We’ve verified from our end that document ingestion and processing are functioning normally. We’ll continue to monitor, but no further impact is currently expected.
Oct 6, 17:12 EDT
Update - ICE teams continue to focus on restoring all Partner integrations. We are making progress and will post an update once all integrations are restored.
Oct 6, 14:35 EDT
Identified - We are aware of an ongoing issue with Encompass (ICE Mortgage Technology) that is impacting Ocrolus services, including EPC Services. Our teams are actively monitoring the situation and will provide updates as more information becomes available
Oct 6, 12:22 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage