Resolved -
Our authentication service has returned to normal performance.
Jan 29, 14:26 EST
Monitoring -
The performance of our authentication service has improved after we released a configuration change.
Jan 29, 14:11 EST
Investigating -
We are currently experiencing degraded performance with our authentication service that is causing some auth token refresh and Dashboard login requests to fail. API calls with valid non-expired tokens and document processing are unaffected.
Jan 29, 14:03 EST