All Systems Operational

Uptime over the past 90 days. View historical uptime.
Ocrolus API Operational
90 days ago
100.0 % uptime
Today
Document Processing Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Income Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 12, 2026
Server Maintenance & Planned Downtime 07/11/2026 @ 10:30 PM ET
Completed - The scheduled maintenance has been completed.
Jul 12, 00:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:30 EDT
Scheduled - We would like to inform you of a planned maintenance window during which the Ocrolus platform will be temporarily unavailable. This maintenance is required as part of a mandatory infrastructure upgrade to ensure the continued reliability, security, and performance of our services.

Maintenance Window Details:

Start Time: Saturday, July 11, 2026, 10:30 PM ET
End Time: Sunday, July 12, 2026, 2:30 AM ET
Duration: Up to 4 hours

During this period, access to the Ocrolus platform (API and Dashboard) will be unavailable. We recommend planning your activities around this maintenance window to minimize any disruption to your operations.

If you have any questions or concerns, please reach out to your Account Manager, who will be happy to assist you.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our systems.

Thank you for your cooperation.
May 22, 12:06 EDT
Jul 11, 2026
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Document Processing Degradation – Unknown Rejections
Resolved - We continued to monitor the system after the reprocessing to make sure everything was working as expected.
The system has now fully recovered, and all Document Processing services are running normally.
Jul 7, 00:09 EDT
Update - Root cause has been fixed and we are currently reprocessing the impacted documents. Our teams are closely monitoring the situation to ensure a complete recovery and maintain system stability throughout the process.
Jul 6, 15:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 12:00 EDT
Identified - Our team has identified the cause of the issue resulting in unknown document rejections and is actively working on a fix.
Jul 6, 11:53 EDT
Update - We are continuing to investigate this issue.
Jul 6, 11:29 EDT
Investigating - We are currently investigating an issue causing an increased number of document processing failures due to unknown rejections. As a result, some documents may be rejected unexpectedly during processing.

Our engineering team is actively working to identify the root cause and restore normal processing. We will provide additional updates as more information becomes available.
Jul 6, 11:29 EDT
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

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