Resolved -
The issue has been successfully resolved, and impacted services are now fully operational.
Apr 29, 13:04 EDT
Monitoring -
Services are stabilizing following the fix, and we will continue to closely monitor performance.
Apr 29, 12:05 EDT
Identified -
We identified the root cause and are applying the necessary fix.
Apr 29, 11:33 EDT
Investigating -
We are noticing delays with Encompass interactions, causing delay in custom field updates. We are actively looking into this.
Apr 29, 10:51 EDT