Intermittent API Failures

Incident Report for Ocrolus

Resolved

This incident has resolved. The Ocrolus API is fully operational.

Posted Mar 19, 2024 - 11:38 EDT

Monitoring

The API failures were caused by a database performance issue, which has been resolved. API response times have returned to normal and we are monitoring the system.

Posted Mar 19, 2024 - 11:23 EDT

Investigating

We are currently investigating an issue related to intermittent API failures.

Posted Mar 19, 2024 - 11:11 EDT

This incident affected: API (Ocrolus API).