We would like to inform you of a planned maintenance window during which the Ocrolus platform will be temporarily unavailable. This maintenance is required as part of a mandatory infrastructure upgrade to ensure the continued reliability, security, and performance of our services.
Maintenance Window Details:
Start Time: Saturday, July 11, 2026, 10:30 PM ET End Time: Sunday, July 12, 2026, 2:30 AM ET Duration: Up to 4 hours
During this period, access to the Ocrolus platform (API and Dashboard) will be unavailable. We recommend planning your activities around this maintenance window to minimize any disruption to your operations.
If you have any questions or concerns, please reach out to your Account Manager, who will be happy to assist you.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our systems.
Thank you for your cooperation.
Posted May 22, 2026 - 12:06 EDT
This scheduled maintenance affects: Ocrolus API, Document Processing, Dashboard, Analytics, Detect, and Income.