API Outage

Incident Report for Ocrolus

Resolved

This incident was caused by a significant spike in API calls, which caused database performance issues. We are marking this incident as resolved.
Posted Mar 27, 2024 - 12:53 EDT

Monitoring

The Ocrolus API and Dashboard are fully functional since 12:28pm. We are continuing to investigate the root cause.
Posted Mar 27, 2024 - 12:35 EDT

Investigating

We are currently investigating an issue that is causing the Ocrolus API to fail since 12:09pm ET.
Posted Mar 27, 2024 - 12:18 EDT
This incident affected: Ocrolus API and Dashboard.