Overdue Documents

Incident Report for Ocrolus

Resolved

Due to a software deployment, documents uploaded between 10:30am and 1:30pm ET experienced increased turnaround times. Our verifiers have worked through the backlog, and turnaround times have returned to normal. Our human-in-the-loop verification system is fully functional.

Posted Feb 22, 2024 - 14:01 EST

Investigating

We are currently investigating an issue related to increased turnaround times.

Posted Feb 22, 2024 - 13:32 EST

This incident affected: Document Processing.