Document Processing Delays
Incident Report for Ocrolus
Resolved
Our document processing system has returned to normal operations so we are resolving this incident.

We expect the backlog in documents to be fully cleared shortly.
Posted Jun 18, 2024 - 23:13 EDT
Monitoring
Our document processing system is now recovering after a bug fix for this issue was released.

We are currently working through a backlog of documents.
Posted Jun 18, 2024 - 17:04 EDT
Investigating
We are currently experiencing delays in Document verification due to degraded performance with our document processing system.

We are currently investigating the issue and will provide more information as it becomes available.
Posted Jun 18, 2024 - 14:59 EDT
This incident affected: Document Processing.