There is an issue with Document processing
Incident Report for Ocrolus
Resolved
All of the backlog volume has been processed.
Posted Dec 16, 2024 - 23:39 EST
Update
Due to this issue clients may face high TAT issues
Posted Dec 16, 2024 - 18:19 EST
Update
We are continuing to monitor for any further issues.
Posted Dec 16, 2024 - 18:19 EST
Monitoring
The issue has been identified and fixed.
Currently, we are monitoring the document processing and clearing the backlogs.
Posted Dec 16, 2024 - 18:17 EST
This incident affected: Document Processing.