The system has fully recovered, and all Detect services are now running smoothly.
Posted Sep 25, 2025 - 19:01 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 25, 2025 - 18:40 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 25, 2025 - 17:21 EDT
Monitoring
The regular document processing flow is running smoothly. We are still actively addressing the Detect-related issues, and it may take some time before the backlog is fully cleared.
Posted Sep 25, 2025 - 17:16 EDT
Update
We are continuing to investigate this issue.
Posted Sep 25, 2025 - 16:33 EDT
Investigating
We are currently experiencing a delay in our Detect, and you may notice an increase in turnaround time (TAT). Our team is actively investigating the issue, and we’ll keep you updated as we make progress.
Posted Sep 25, 2025 - 15:59 EDT
This incident affected: Document Processing and Detect.