Document Processing Delays

Incident Report for Ocrolus

Resolved

Our document verification system has fully recovered and we have returned to normal operations.
Posted 9 months ago. Jun 28, 2024 - 13:06 EDT

Monitoring

Our document processing system is now recovering after a bug fix for this issue was released.

We are continuing to monitor the situation.
Posted 9 months ago. Jun 28, 2024 - 12:21 EDT

Identified

We have identified an issue with our task queueing system that is causing document processing to be delayed.

We are currently investigating and will share more information as it becomes available.
Posted 9 months ago. Jun 28, 2024 - 11:59 EDT
This incident affected: Document Processing.