Partial System Outage
Incident Report for Ocrolus
Resolved
Some customers may have experienced problems with the Ocrolus API and Dashboard between 10:59am and 11:19am ET. This was due to database update that caused performance issues. Service has been restored as of 11:19am ET. Document processing was delayed for a small percentage of documents.
Posted Oct 06, 2022 - 11:00 EDT