Resolved -
The system has fully recovered and is now functioning as expected.
Jun 4, 06:46 EDT
Update -
We are actively monitoring the system and have started to observe a reduction in duplicate instances. The team continues to work on resolving the issue and restoring the system to normal operations.
Jun 3, 19:15 EDT
Update -
While keeping an eye on things, we noticed a few more irregularities. The team is already on it and working to sort them out.
Jun 3, 14:34 EDT
Monitoring -
The fix has been released, and we're currently monitoring the system to ensure everything is stable.
Jun 3, 13:59 EDT
Identified -
The issue has been identified and we are working on the fix.
Jun 3, 13:42 EDT
Update -
We are continuing to investigate this issue.
Jun 3, 13:40 EDT
Update -
We are continuing to investigate this issue.
Jun 3, 13:24 EDT
Investigating -
We’re currently experiencing an issue where duplicate document files are being placed in the eFolder unexpectedly. The concerned team is already investigating and working on a fix to restore normal functionality as soon as possible
Jun 3, 13:21 EDT