Resolved -
The system has fully recovered, and all Detect services are now running smoothly.
Oct 14, 17:11 EDT
Monitoring -
We are currently processing the backlog of messages and are approximately one hour behind. This delay is limited in scope — only a subset of books are affected, while the majority are processing as expected. Our teams continue to monitor the situation closely to ensure full recovery and system stability.
Oct 14, 16:01 EDT
Identified -
We identified the root cause and have applied the necessary fix.
Oct 14, 14:38 EDT
Update -
We are continuing to investigate this issue.
Oct 14, 14:08 EDT
Investigating -
We are currently experiencing a delay in our Detect, and you may notice an increase in turnaround time (TAT). Our team is actively investigating the issue, and we’ll keep you updated as we make progress.
Oct 14, 13:24 EDT